Frequently Asked Questions

Policybase is an AI-powered policy management platform for NZ schools. It puts all your policies in one place with tools for drafting, reviewing, compliance monitoring, staff acknowledgement, and community consultation.

All types of NZ schools: primary, secondary, composite, independent, and ECE centres. Used by principals, DPs, board members, policy coordinators, and admin staff.

Policybase has AI-powered drafting, automatic legislation monitoring, staff onboarding and acknowledgement tracking, open-source policy templates, and published pricing. See our comparison page for a full breakdown.

Yes. Designed and built in NZ. We know NZ legislation and how Kiwi schools work.

The AI references NZ education legislation and best practices. It drafts policies, suggests improvements, flags gaps, and checks readability. You always have final say.

Yes. Policybase imports from Word, PDF, and other formats. Our onboarding team will help migrate your library at no extra cost.

Policybase monitors NZ education legislation for changes. When something changes that affects your policies, you get an alert explaining the impact and suggesting updates.

Yes. There's a public consultation portal where you share policies for community feedback. You control which policies are visible and when.

Policybase is half price during beta ($250/yr + GST until end of 2026). After that, the base plan is $500/year + GST. AI features are an optional add-on billed per usage (token-based) — this applies during and after beta.

If you're on a SchoolDocs contract, we'll give you the base Policybase package (without AI) free until your SchoolDocs contract ends. Get in touch to set this up.

Half price — $250/yr + GST until end of 2026. We want schools to use it and give us feedback.

No. Onboarding and policy migration are always included.

Policybase's base policy templates are open source and free for any school to use, whether you're a Policybase customer or not. If you improve a template, you can contribute it back for other schools to benefit from.

Any school, whether a Policybase customer or not. Use them, modify them, share them.

No. Contributing improvements is optional. But if you do, other schools benefit too.

The templates are free. Policybase the product wraps them in software that manages the full policy lifecycle — version control, review workflows, compliance alerts, staff acknowledgement, community consultation. That's what you're paying for: reducing the compliance burden, not the policies themselves.

Securely in the cloud, with encryption at rest and in transit.

Yes. Export all your policies and data anytime in standard formats. Your data is yours.

Yes. Industry-standard encryption, regular security audits, and role-based access controls. Login is passwordless (magic link via email), so there are no passwords to leak or forget. SSO is coming soon.

Most schools are up and running within 1-2 weeks, including importing policies and configuring review workflows.

Yes. All subscriptions include online training. We also offer personalised onboarding sessions.

Email and in-app support from our NZ-based team.